On February 1, 2025, I was called out to repair a water leak issue on a Whirlpool WFW6620HC0 washing machine in Plainview, MN. A case that turned out to be both challenging and insightful. At Appliance Repair Rochester, I’ve seen my share of washing machine problems, but this particular leak had a twist. Water was pooling on the floor and along the bottom edge of the machine, yet there was no evidence of water escaping between the door and the bottom. This immediately led me to suspect that the door gasket wasn’t the issue.
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How I Diagnose the Problem in Whirlpool: Tracing the Leak to the Soap Tray
After a thorough inspection, I determined that the leak was originating from the soap tray area on the top left of the machine. Here’s how I broke down the problem:
- Eliminating the Door Gasket: Given there was no water between the door and the bottom of the machine, I ruled out the door gasket as the source of the leak.
- Following the Water Path: Water was clearly following a path from the soap tray down to the bottom of the machine. This observation made me consider that the soap tray could be failing or malfunctioning.
- Comparing Designs: Unlike the older LG models I previously repaired which had inlet screens on the supply connections. The Whirlpool model lacked these features. This design difference can sometimes lead to issues, particularly if detergent residue builds up.
Practically Process
Based on my experience, I began with these steps:
1. Inspecting the Soap Tray
I removed the soap tray and examined it closely. It’s surprising how often soap trays can “fail” due to:
- Residue Build-Up: Over time, detergent and fabric softener residues accumulate, potentially blocking water flow.
- Cracks or Deterioration: A worn-out or cracked tray seal can allow water to escape, leading to leaks.
2. Removing the Baffle
Even though I had already removed the baffle in the main soap tray as a precaution, I double-checked its condition. A misaligned or damaged baffle can disrupt the intended water flow and contribute to leaks.
3. Checking the Inlet Areas
Without the protective inlet screens found on some LG models, the water supply areas on the Whirlpool require extra attention. I ensured that no debris was clogging these parts, which could indirectly cause overflow issues.
Explore Latest Experience: How I Repair Maytag Washer Not Filling Properly for Stewartville, MN Resident.
Why Is Your Whirlpool Washer Leaking?
Water leaks in front-load washers like the Whirlpool WFW6620HC0 are frustrating but rarely catastrophic. Let’s explore the common culprits based on your symptoms:
1. Soap Dispenser Failure
Local plainview resident Paul Chambers told me that the leak appears to originate near the top-left soap tray. Over time, detergent residue can harden inside the dispenser, causing cracks, blockages, or misalignment. Even if he removed the baffle, a damaged seal or cracked compartment can allow water to escape during the fill cycle.
How to Fix:
- Remove the detergent tray and inspect for cracks or debris.
- Soak the tray in warm water and vinegar to dissolve buildup.
- Check the dispenser housing for warping or gaps.
- Ensure the tray clicks securely into place.
If the soap tray is cracked, order a replacement part (Whirlpool part #W10723158).
2. Inlet Valve or Hose Issues
Unlike older LG models, the Whirlpool WFW6620HC0 doesn’t have inlet screens, which means sediment can flow directly into the valve. Loose connections, worn hoses, or a faulty inlet valve can cause leaks near the machine’s top or back.
How to Fix:
- Turn off the water supply and inspect the hoses for cracks or loose fittings.
- Tighten connections with a wrench (avoid over-tightening).
- Test the inlet valve for continuity using a multimeter.
- Replace damaged hoses or valves (use stainless steel braided hoses for durability).
3. Drain Pump or Internal Hose Leaks
A failing drain pump or detached internal hose can leak water during the drain cycle. Check the front-bottom access panel for moisture.
How to Fix:
- Unplug the washer and remove the front panel.
- Inspect the drain pump and hoses for cracks or loose clamps.
- Clear debris from the pump impeller.
- Replace the pump (part #W10839528) if damaged.
4. Overloading or Detergent Overuse
Excessive suds from too much detergent or non-HE (High-Efficiency) soap can cause leaks. The soap tray may overflow, sending water down the machine’s exterior.
How to Fix:
- Use only 1–2 tablespoons of HE detergent per load.
- Avoid overloading the drum (leave space for a fist to fit between clothes and the drum).
Trust Appliance Repair Rochester for Your Appliance Needs
At Appliance Repair Rochester, we pride ourselves on our hands-on experience and commitment to quality service. If your Whirlpool WFW6620HC0 or any other appliance is giving you trouble, don’t hesitate to reach out. Whether it’s a minor fix or a complex repair, I’m here to ensure your appliances run smoothly and efficiently.
For more tips, advice, or to schedule a service, call at +1 (507) 322-7341 or contact us today by filling the form and letting our expertise work for you.
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